maretLegal Notice

maret operates as an online entertainment platform in jurisdictions where local law permits. We do not offer our services where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

This page outlines the legal framework under which maret operates, our service availability, account eligibility, and the terms governing user responsibility. We serve players across supported Indonesian regions — Jakarta, Surabaya, Bandung, Medan, and Semarang — through a platform offering slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), football and esports markets, and related games. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet).

If you have legal questions about maret or your jurisdiction's regulations, contact our compliance team during business hours. We provide information only; we do not offer legal advice.

Service Availability and Jurisdiction Notice

maret is available only in jurisdictions where online gaming is permitted by law. We monitor legal developments and update our service area accordingly. If online gaming becomes prohibited in your jurisdiction, we suspend your account and return your balance to your verified payment method.

We do not claim to be licensed or regulated in any specific country. maret operates as an entertainment platform in supported regions. Access outside supported jurisdictions may be technically possible but is against our terms of service.

If you are uncertain whether maret is legal in your location, contact your local gaming regulator or attorney. We cannot advise on local law; that is your responsibility.

  • We do not offer services in jurisdictions where online wagering is prohibited by law.
  • We do not represent that maret is licensed or authorized by any government.
  • We operate subject to the laws and regulations of our host jurisdiction and the user's home jurisdiction.
  • Users assume all responsibility for compliance with local law.

Account Eligibility on maret

To open a maret account, you must meet the following criteria:

  • You are at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher).
  • You are not a resident of a jurisdiction where online gaming is prohibited.
  • You are not sanctioned, politically exposed, or listed on any international sanctions list.
  • You provide truthful identity information and supporting documents during account verification (KYC).
  • You do not duplicate or use multiple accounts on maret.

If we discover that you do not meet these criteria, we close your account and return your balance (less any fees or disputed amounts) to your registered payment method.

We are responsible for verifying eligibility at account opening. You are responsible for ensuring that you remain eligible to use maret and comply with your jurisdiction's law.

maret legal principle

User Responsibility and Compliance

By using maret, you acknowledge that:

  • You are solely responsible for determining whether maret is legal in your jurisdiction.
  • You will not use maret in violation of local law or regulation.
  • You will not use maret to launder money, evade taxes, or conduct illegal activity.
  • You will not use maret on behalf of another person or entity.
  • You will not use automated tools, bots, or scripts to access maret.
  • You will not attempt to exploit or manipulate maret's games, payment systems, or security.

If we detect violation of these terms, we close your account immediately and report to relevant authorities if required by law.

Data Protection and Privacy

Our handling of your personal data is governed by our privacy policy. When you use maret, you consent to our collection, processing, and storage of your data as described in that policy.

Your data may be processed, stored, or transferred outside your home country as part of our global infrastructure. We encrypt data in transit and at rest. We do not sell your data to third parties for marketing purposes. We disclose your data to regulators and law enforcement only when legally required.

For detailed information about data rights, retention, and your ability to access or delete your data, refer to our privacy policy or contact our support team.

Data location
maret servers may be located in Singapore, Australia, or other regions outside Indonesia. Data is encrypted in transit and at rest.
Third-party sharing
We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank networks) as necessary to process transactions.
Legal requests
We comply with lawful government requests, court orders, and regulatory demands for user data.
Right to access
You can request a copy of your personal data held on maret. Email our support team with "Data Subject Access Request" in the subject line.

Limitation of Liability

maret and its operators, staff, and service providers are not liable for:

  • Losses arising from your use or inability to use maret (including service interruptions, technical faults, or account suspension).
  • Losses from disputes with other users, third-party payment processors, or affiliated merchants.
  • Losses from your violation of local law or these terms.
  • Indirect, incidental, or consequential damages (lost profits, lost data, business interruption).

Our liability to you is limited to the amount you have in your maret wallet at the time of the claim, or the amount of your most recent deposit, whichever is smaller.

Changes and Termination of maret Service

We reserve the right to modify, suspend, or terminate maret or any feature at any time, without notice. If we terminate the service, we will make reasonable efforts to return your account balance to a verified payment method within 30 days.

We may close your account immediately if we suspect fraud, regulatory violation, or breach of these terms. You will be notified of account closure and the reason, where legally permitted.

Regulatory Inquiry and Dispute Escalation

If you have a dispute with maret that we cannot resolve through our standard support process, you may escalate to our compliance officer. Email [email protected] with a detailed description of your complaint, your account ID, and the date of the incident.

We will investigate and respond within 10 business days. If you remain unsatisfied, you may lodge a complaint with a gaming regulator or ombudsman in your jurisdiction, if one exists.

For legal inquiries, compliance questions, or regulatory matters, contact our legal team:

  • Email: [email protected] (response within 5 business days)
  • Mailing address: Contact our support team for legal correspondence information.
  • Support team: Available Monday–Sunday, 09:00–22:00 Jakarta time, via live chat, email, or phone for non-legal inquiries.

We operate maret with commitment to transparency, fair play, and compliance with applicable law. If you have questions about our legal framework, service availability in your region, or your rights as a user, our team is ready to assist during business hours in English, Indonesian, and other regional languages.

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